Privacy Policy

This Privacy Policy describes how Down2Dirt ("we", "us", or "our") collects, uses, and discloses your Personal Information when you use our website and software application.

1. Information We Collect

• Account Data: Name, email address, business name, and payment information (processed via Stripe).
• Business Data: Client lists, job details, contract contents, and uploaded photos.
• Location Data: If enabled, we collect location data to provide the "AI Mileage Tracking" feature. This occurs when the app is running in the foreground or background during a tracked trip.
• Voice Data (Ashley Users): If you use the Ashley add-on, call transcripts and recordings are processed to create summaries and leads.

2. How We Use Your Information

We use your data to:

• Provide and maintain the Service.
• Process payments and send invoices.
• Extract data from receipts (via AI processing).
• Route calls and generate transcripts (via Vapi/OpenAI integrations).
• Improve our software features.

3. Third-Party Services

We may share data with specific third-party providers to power the app's features:

• Stripe: For payment processing.
• OpenAI / Vapi.ai: For processing voice calls and AI receipt scanning. Data sent to these providers is used strictly for generating the output (text/summary) requested.
• Google Maps: For address location and mileage calculation.

4. Data Security

The security of your data is important to us. We use commercially acceptable means (encryption, secure servers) to protect your Personal Information, but remember that no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete the information we have on you. You can do this within your account settings or by contacting us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at support@down2dirt.app.